Qualification Overview: CPP20218 Certificate II in Security Operations
The Certificate II in Security Operations (CPP20218) is the nationally accredited entry qualification under the Australian Qualifications Framework (AQF) required by law to work as a professional security officer or crowd controller in Australia.
Whether you are seeking static guard duties, venue crowd control, mobile security patrol, or retail asset protection, every state and territory licensing division mandates this specific training package before an individual Class 1A security licence can be granted.
Packaging Rules: 14 Required Units of Competency
To be awarded the CPP20218 testamur, a candidate must demonstrate competence in a total of 14 units (comprising 8 core units plus 6 elective units). Standard packaging rules require practical demonstration of communication, conflict de-escalation, legal authority, and first aid.
| Unit Code | Unit Title | Type |
|---|---|---|
| CPPSEC2101 | Apply effective communication skills to maintain security | CORE |
| CPPSEC2102 | Apply legal and procedural requirements of security operations | CORE |
| CPPSEC2103 | Apply WHS, emergency response, and safe work practices | CORE |
| CPPSEC2104 | Apply risk assessment to select and carry out security response | CORE |
| CPPSEC2105 | Provide quality customer service for security personnel | CORE |
| CPPSEC2106 | Protect self and others using basic defensive techniques | CORE |
| CPPSEC2107 | Patrol premises to monitor property and maintain security | CORE |
| CPPSEC2108 | Screen people and items to monitor entry into premises | CORE |
| HLTAID011 | Provide First Aid | MANDATORY ELECTIVE |
| CPPSEC2109 | Monitor and control access to and from premises | ELECTIVE |
| CPPSEC2110 | Monitor and control individual and crowd behaviour | ELECTIVE (Crowd Control) |
| CPPSEC2111 | Apply conflict resolution techniques in security | ELECTIVE |
| CPPSEC2112 | Contribute to safe and secure venue operations | ELECTIVE |
| CPPSEC2113 | Operate basic security equipment | ELECTIVE |
RPL Evidence Criteria for Security Personnel
If you have worked in security in overseas jurisdictions, served in the Australian Defence Force (ADF), worked in law enforcement/corrections, or managed venue security operations without a current credential, you can have your skills formally evaluated via Recognition of Prior Learning.
Required Workplace Evidence Portfolio:
- Service & Discharge Records: Military record of service, police service history, or corrections officer credentials demonstrating security, physical control, or screening operations.
- Incident & Shift Reports: Redacted security shift logs, entry screening records, or incident de-escalation reports authored by the candidate.
- Third-Party Verifications: Detailed statutory declarations or formal supervisor reference letters on letterhead from licensed security employers or commanding officers.
- First Aid Certificate: A current Statement of Attainment for
HLTAID011 Provide First Aidissued within the last 3 years.